Venue

Where is the gathering being held this year?
The event is being held at the Hyatt Regency Vancouver. The address is 655 Burrard St, Vancouver, BC, V6C 2R7, Canada.

Are you offering a discounted room rate?
Yes. Rooms are available at the Hyatt Regency Vancouver starting at $359 CAD /night. Book by Wednesday, April 1, to ensure you receive the best rate!

What to expect

Will sessions be recorded?
We do not record or live stream sessions at this time. As our sessions are highly interactive, we have found it difficult to capture the content in a way that is valuable for a virtual audience.

What is the dress code?
Please wear whatever makes you feel most comfortable and energized. We recommend bringing a sweater or a jacket for the meeting rooms in case you find the room temperature to be cold.

What is Monday Mingle and why should I go?
Don't miss this Global Scrum Gathering® feature event at Good Co Granville (965 Granville St, Vancouver, BC)! After the first full day of the conference, get ready to enjoy a night of relaxation and networking off-site. Enjoy drinks, food, entertainment, and all the mingling you can handle!

Is transportation to Monday Mingle provided?
This year’s Monday Mingle location is a 10-minute walk away from the venue, so no bus transportation will be provided.

Is there a mobile app?
Yes! Our third-party partner Bizzabo powers our mobile app. You'll receive a "Know Before You Go" email with a link to download it as the event draws closer.

Where can I find slides from the presentations?
If a speaker or keynote has chosen to share their presentation slides, you can find them as an attachment on the session page shortly after the end of the conference.

Can I get SEUs for attending the gathering?
All attendees are eligible to earn 24 Scrum Education Units (SEUs) for attending the gathering. Presenting, coaching, and attending sessions at the gathering all count as SEU-eligible activities. The SEU link will be provided at the end of the gathering.

I would like to volunteer for the gathering; how do I sign up?
Thank you for your interest in volunteering for the Vancouver gathering. You can subscribe to receive email notifications about volunteer opportunities here https://www.scrumalliance.org/subscribe.

Accessibility

I have an accessibility request; who can I speak to?
We continuously seek ways to support the diverse needs of our community and are committed to creating a welcoming and accessible environment in all aspects of our events. Things you can expect at the Global Scrum Gathering® include:

• Closed captioning in English in the general session
• Bar height tables with fidget toys in the back of the general session for those who prefer to stand or need tools for focus
• Designated round tables in the breakout session rooms for those who prefer to observe and engage in active listening
• A Relax Room where attendees can take a break from sensory stimulation, recharge, and feel more comfortable before re-engaging with the event

If you would like to reserve a front-row seat, have questions about wheelchair access, need help sourcing a sign language interpreter, or have other accessibility questions or requests, please email globalscrumgathering@scrumalliance.org. 

Refund & cancellation policy

While tickets are generally non-refundable, if you cannot attend the Global Scrum Gathering for any reason, you are welcome to substitute the name on your ticket with another attendee for no additional fee as long as the substitute qualifies for the same type of registration (member vs. non-member). If the substitute attendee does not qualify for your ticket type, an additional fee or refund may be available, at SAI’s option.

Refund requests for medical emergencies, visa issues, or bereavement may be considered on a case-by-case basis. Scrum Alliance reserves the right to request supporting documentation. Refunds requested more than two (2) weeks before the event start date will be processed without an administrative fee. Refund requests received two (2) weeks or less prior to the event start date will not be approved except under exceptional circumstances, in which case a 20% administrative fee will be reduced from the refund amount.

In the unlikely event that Scrum Alliance should have to cancel the gathering, all attendee tickets will be refunded.

Event conduct policy

This Policy applies to all delegates, attendees, speakers, exhibitors, organizers, staff, and volunteers (collectively referred to in this Policy as “participants”) who attend or participate in Scrum Alliance sponsored Gatherings, Group Events, Clinics, Retreats, User Groups, Community forums, or other virtual or in-person events sponsored by Scrum Alliance (collectively, “events”).  All who register to participate, attend, or speak at a Scrum Alliance event agree to comply with this Policy.

Scrum Alliance is committed to providing a safe, productive, and harassment-free environment at its events, both in-person and virtually. Scrum Alliance promotes equal opportunities and treatment for all participants. All participants are expected to treat others with respect and consideration, and alert staff or security of any dangerous situations, violations of this Conduct Policy, or of anyone in distress. Additionally, all participants attending events in person will be expected to adhere to venue rules and any COVID or similar policies at the time of the event.

The event is intended for knowledge sharing, career development, continuing education, and professional networking. It is not intended for self-promotion or marketing of goods or services. While participants are free to discuss their professional background and experience, please refrain from promoting any particular services, whether or not related to scrum and agile practices.

Unauthorized video or live streaming of the event is not permitted. Participants may use reasonable discretion in taking limited photographs of the event, provided that it is the participant’s sole responsibility to obtain any necessary consents or releases in connection with any photographs of other individuals, including speakers, volunteers, and other attendees. The Film and Photo Release Policy applies only to official photographs and videos taken by Scrum Alliance.

Film & photo release policy

When you participate in or attend a Scrum Alliance event or program, you enter an environment, physically or virtually, where photography, audio, and video recording may occur. By attending the event, and by agreeing to these terms by checking the box below, you consent to photography, audio recording, and/or video recording at such event or program and the release, publication, exhibition, or reproduction of such photographs or recordings, or any derivative works created therefrom, to be used for news, webcasts, promotional purposes, advertising, inclusion on websites, social media, or any other purpose by SAI and its affiliates and representatives. Images, photos, and/or videos may be used to promote similar SAI events in the future, highlight the event, and exhibit the capabilities of SAI. You hereby release SAI, its officers, agents and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video, and/or sound recordings at the SAI event or program you attend. 

By attending the event or program, you waive all rights you may have to any claims for payment, or royalties, in connection with any use, display, performance, exhibition, streaming, webcasting, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by SAI or the person or entity designated to do so by SAI

You have been fully informed of your consent, waiver of liability, and release before participating/attending the event.

Scrum Alliance Privacy Policy

The privacy and security of your Personal Data are important to Scrum Alliance. Please view our full Privacy Policy on our website to learn more.

Bizzabo Privacy Policy

For our events, we use the Bizzabo platform. Please visit the Bizzabo website to view their Privacy Policy if you have any questions.

Slack privacy policy

For communication during the event, we invite attendees to use the Slack platform. Please visit the Slack website to view their Privacy Policy if you have any questions.